Question 1

National Aeronautics and Space Administration (NASA) Johnson Space Center (JSC) Administrative Support Services (JASS II)

Accepted Answer

AWD provides approximately 130 employees in support of some 3000 civil servants at NASA Johnson Space Center. Our staff provides administrative support to various organizations such as the International Space Station and the Commercial Crew Program; support return to flight; termination of the Space Shuttle Program; and Constellation program start-up.
 
• Project Management
• Data Management Services
• General Office Support
• Telephone Services
• Mail Services/Information Dissemination
• Records Management
• Visitor Services
• Meeting Services, Teleconferencing Services, and Scheduling Conference Rooms
• Training Support

Question 2

US Department of Defense (DoD): US Army Core of Engineers (USACE) 63rd Regional Support Command (RSC), Facility Management Services"

Accepted Answer

AWD provides comprehensive technical support of ongoing facility support; Base Operation (BASOPS); and Sustainment, Revitalization and Modernization (SRM) of the US Army Reserve Facilities to ensure that the buildings and grounds are properly monitored and maintained to meet the functional, appearance, safety, security, and environmental standards of a federal workplace. Our staff is comprised of:
 
• Area Facilities Operations Specialists
• Facility Office/Operations Specialists
• Engineering Technicians
• Energy Managers
• Real Estate Technicians

Question 3

US Department of Energy (DOE) Western Area Power Administration (WAPA) Sierra Nevada Region (SNR) Administrative, Professional and Warehouse Management"

Accepted Answer

Our team provided Administrative Support, Professional Services, and Facilities, Warehouse and Vehicle Support services for WAPA. This performance-based, fixed price contract required administrative services, such as:
 
• Mail processing
• Power marketing support
• Business process analysis
• Records management
• Warehousing
• Purchasing
• Settlements and power billing
• Finance and accounting
• Facility management
• Vehicle maintenance
• Geographic information system

Question 4

US Department of Energy (DOE) Savannah River Site (SRS) Administrative Support Services

Accepted Answer

Our team provided Administrative Support, Professional Services, and Facilities, Warehouse and Vehicle Support services for WAPA. This performance-based, fixed price contract required administrative services, such as:
 
• Program Management
• Asset Management
• Mail Room Services
• Office Services
• Facilities Support Services
• Printing and Copier Services
• Communications Services
• Contract Closeout
• Conference Room Management
• Vehicle Pool Management
• Supply Room Services
• General Administrative Services
• Records Management

Question 5

US Nuclear Regulatory Commission (NRC), Region II Professional Support Services"

Accepted Answer

Our professional staff of financial analysts and training instructional designers support NRC’s engineers and inspectors to ensure they have the proper tools to inspect our nation’s nuclear reactors.
 
Finance
• Assisting budget analysts to maintain fiscal control over the Region’s allowance
• Ensures the accuracy of committed, obligated, and expended data
• Recommends action to budget analysts on requests for funds, allowance and financial       plan changes
• Develops forecasts of resource use
• Conducts monthly reviews of performance against the allowance through analysis of reports
• Updates and maintains agency and local financial systems
• Reconciles local and agency system records to assure accuracy
• Reviews and processes payment claims from staff
• Develops and designs financial reports using excel and pivot tables
HR and Instructional Design
• Develops the Region’s training plan
• Monitors training cost and expenditures
• Manages the ILearn training system
• Assist in maintaining employee’s training records and producing reports
• Manages the Region’s individual development planning process
• Coordinates Region’s Knowledge Management program
• Conducts Training Assessments
• Performs assessments of the effectiveness of the Inspection Training

Question 6

U.S. Nuclear Regulatory Commission (NRC) Region II Administrative Support Services

Accepted Answer

We provide administrative support including on-site office support, mail clerk services, supply management, and switchboard operations.

• Uses General Office Automation (MS Word, Excel, Outlook, PowerPoint, and Faxing) and applies automation software, best practices, and procedures

• Performs data entry, typing, scanning, filing, copying, and faxing

• Scans documents using document retention system ADAMS

• Operates digital PBX phone system

• Responsible for managing nine conference rooms scheduling process, via electronic calendar

• Performs digital mail services—uses Federal Express, United Parcel Service, and U.S. Postal Services digital mailing system to send, receive,   log, and track mail, as well as calculating and reporting funding and balances

• Conducts Property Management functions, such as receiving, inspecting, tagging and logging property into the property management system in
accordance with NRC’s procedures

• Performs Supply Replenishment functions: coordinate, prepare, receive, determine, and maintain office supplies, and maintain neat, organized supply storage rooms

Question 7

US Department of Energy (DOE) Savannah River Site (SRS) Contract Management Consulting

Accepted Answer

Our team provided Administrative Support, Professional Services, and Facilities, Warehouse and Vehicle Support services for WAPA. This performance-based, fixed price contract required administrative services, such as:

• Development of local procurement, contract management, and financial assistance      policies and procedures
• Analysis of Federal and DOE rules and regulations related to procurement and financial assistance
• Development of Corrective Action Plans and quality self-assessment plans
• Development of Process Improvement Recommendations
• Development of training plan for contract specialists

Question 8

US Department of Energy (DOE) Savannah River Site (SRS) Laptop Computer Support

Accepted Answer

Our team provided Administrative Support, Professional Services, and Facilities, Warehouse and Vehicle Support services for WAPA. This performance-based, fixed price contract required administrative services, such as:

• Installation and configuration of various software (Microsoft Win XP, Adobe, Lotus Notes)

• Installation and configuration of disk encryption software (Pointsec/Guardian Edge)

• Sanitization of hard disk drives

• Assist end-users in backing up data

• Inventory of IT equipment

• Installation of various computer hardware components

• Configuration and testing of network and VPN connections

Question 9

US Department of Energy (DOE) Oak Ridge Office (ORO) Emergency Management

Accepted Answer

• Management of Emergency Management Program including conducting technical evaluations; hazards assessments; training; and planning
• Operation of the ORO Emergency Operations Center
• Development of Emergency Management policy, standards, procedures and guidance
• Providing emergency management subject matter expert support to ORO
• Management of the Federal Building Complex Emergency Management Program and the Joint Information Center (JIC).

Question 10

US Environmental Protection Agency (EPA), Region IV Records Information Management & Library Support Services"

Accepted Answer

Our team provided Administrative Support, Professional Services, and Facilities, Warehouse and Vehicle Support services for WAPA. This performance-based, fixed price contract required administrative services, such as:
 
• Program Management
• Asset Management
• Mail Room Services
• Office Services
• Facilities Support Services
• Printing and Copier Services
• Communications Services
• Contract Closeout
• Conference Room Management
• Vehicle Pool Management
• Supply Room Services
• General Administrative Services
• Records Management

Question 11

US Department of the Interior, Bureau of Reclamation (BOR) MPGIS Technical Support Services"

Accepted Answer

AWD operates the Mid Pacific Geospatial Information Systems (MPGIS) Service Center for the BOR including developing and maintaining the regional spatial resources master database; developing new software programs, converting old programs to new platforms, program maintenance, analysis, planning, computer software engineering and development, computer project planning and implementation of the technical interchange meeting support and tracking, and configuration management support.
Tasks include:

• GIS application development
• Technical user support
• Development and maintenance of GIS web services and related SharePoint sites
• Studies
• Modeling
• Map work
• Proximity analysis

Question 12

US Department of the Interior, Bureau of Reclamation (BOR) Contract &Financial Assistance Support Services"

Accepted Answer

AWD provided procurement professionals and technicians to prepare files and documents, and perform reviews for the purchase of supplies, equipment, services, construction, and financial assistance for BOR. AWD performed file and computer system reviews to prepare response for requests for information from within BOR, including:
 
• Pre and post award procurement and financial assistance functions
• Analyzing requirements and recommending appropriate contract type and acquisition methodology
• Preparing solicitation documents
• Evaluating bids/proposals for technical adequacy
• Performing cost and/or price analyses
• Conducting negotiations on technical/cost issues
• Recommending award to Contracting Officer (CO)
• Monitoring contractor performance
• Assists CO in developing specification, sole source justifications and statements of objectives

Experience

National Aeronautics and Space Administration (NASA) Johnson Space Center (JSC) Administrative Support Services (JASS II)

US Department of Defense (DoD): US Army Core of Engineers (USACE) 63rd Regional Support Command (RSC), Facility Management Services"

US Department of Energy (DOE) Western Area Power Administration (WAPA) Sierra Nevada Region (SNR) Administrative, Professional and Warehouse Management"

US Department of Energy (DOE) Savannah River Site (SRS) Administrative Support Services

US Nuclear Regulatory Commission (NRC), Region II Professional Support Services"

U.S. Nuclear Regulatory Commission (NRC) Region II Administrative Support Services

US Department of Energy (DOE) Savannah River Site (SRS) Contract Management Consulting

US Department of Energy (DOE) Savannah River Site (SRS) Laptop Computer Support

US Department of Energy (DOE) Oak Ridge Office (ORO) Emergency Management

US Environmental Protection Agency (EPA), Region IV Records Information Management & Library Support Services"

US Department of the Interior, Bureau of Reclamation (BOR) MPGIS Technical Support Services"

US Department of the Interior, Bureau of Reclamation (BOR) Contract &Financial Assistance Support Services"

Woman-Owned , GSA Schedule

Experience

National Aeronautics and Space Administration (NASA) Johnson Space Center (JSC) Administrative Support Services (JASS II)

US Department of Defense (DoD): US Army Core of Engineers (USACE) 63rd Regional Support Command (RSC), Facility Management Services"

US Department of Energy (DOE) Western Area Power Administration (WAPA) Sierra Nevada Region (SNR) Administrative, Professional and Warehouse Management"

US Department of Energy (DOE) Savannah River Site (SRS) Administrative Support Services

US Nuclear Regulatory Commission (NRC), Region II Professional Support Services"

U.S. Nuclear Regulatory Commission (NRC) Region II Administrative Support Services

US Department of Energy (DOE) Savannah River Site (SRS) Contract Management Consulting

US Department of Energy (DOE) Savannah River Site (SRS) Laptop Computer Support

US Department of Energy (DOE) Oak Ridge Office (ORO) Emergency Management

US Environmental Protection Agency (EPA), Region IV Records Information Management &amp; Library Support Services"

US Department of the Interior, Bureau of Reclamation (BOR) MPGIS Technical Support Services"

US Department of the Interior, Bureau of Reclamation (BOR) Contract &amp;Financial Assistance Support Services"

Woman-Owned , GSA Schedule

US Environmental Protection Agency (EPA), Region IV Records Information Management & Library Support Services"

US Department of the Interior, Bureau of Reclamation (BOR) Contract &Financial Assistance Support Services"